:: Wye Valley Cottage :: Wye Valley Cottage - Terms & Conditions

Wye Valley Cottage - Terms & Conditions

Health & Safety

Deposits to be paid in advance to secure booking.

A holding fee deposit will be retained until property is vacated and left as found.

Person who places booking is liable for any damage where cost of repair exceeds the holding fee deposit.

All cheques for the remaining balance to be received 2 weeks prior to arrival or cash will be acceptable on arrival when keys will be handed over.

All holding fee deposits will be returned in full after your stay, once property is checked and found to be satisfactory.

Costs as a result of any theft or damage occurring following the misuse of the property that exceed the holding fee, will be billed to the person named in the booking details.

The property should always be treated with the utmost respect at all times, including the gardens and patio areas.

We would trust that as our guests, all occupants treat the neighbours and the village of Brockweir with the respect and courtesy they deserve.

In the event of your cancellation of your holiday, all deposits are non-refundable.

In the unlikely event that we have to cancel any booking, all deposits will be refunded in full immediately

If any non-paying persons are found to be staying in the property [who are not in the list of previously notified paying occupants] there will be a loss of deposit, and the holiday will be terminated immediately and without notice.

A complimentary basket of logs for the fire will be provided for your arrival - additional can be arranged at an agreed rate.

A gas barbecue is available for a small additional charge for use.

All outside lighting on patio area to be switched off when all persons have either retired indoors and/or to bed.

Please refrain from using the footpath adjacent to the property as it is private property - unless in an extreme emergency.

Please do not walk beyond the property's boundaries - these will be clearly pointed out to you on your arrival.

For Your Own Safety:
All children to be supervised upstairs - due to low level upstairs windows in the property.

Please refrain from lifting manhole covers on septic tank in garden.

Kindly refrain from climbing ANY trees in garden.

Please don't allow children to play around the back of the summerhouse and shed.

No persons to climb on boundary stone walls.

THIS PROPERTY IS STRICTLY NO SMOKING - Ashtrays are provided outside.

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